Someone's locked out on their doorstep right now, ringing down the list of locksmiths near them. You're halfway through a lock change. If it goes to voicemail, they've rung the next name before you've put your tools down. Our AI voice agent picks up, finds out what the job is, flags the real emergencies and books it in. You get a text. The job's yours.
Sound Familiar?
One van or five, same story. The phone doesn't stop because you're mid-job. Here's where the work leaks out.
You're halfway through a lock change. Or under a bonnet on an auto job. Or on a job across town. The phone goes. By the time you ring back, they've already called the next locksmith on Google and been booked in. Most people don't leave a voicemail. They just move down the list.
Someone's stood on their doorstep at 11pm. Or a car key has snapped in the ignition on a Sunday. Or there's been a break-in and the locks need doing tonight. These are your best jobs, and they come when you're asleep or out for the evening. Every ring that goes unanswered is a job for whoever picks up.
A lockout and a quote for a lock upgrade are not the same call. But out of hours, nobody's there to tell them apart. So you're up at 2am for a price enquiry, or you sleep through the one that mattered. A receptionist would fix it, but at £22,000-£28,000 a year plus NI, holiday and sickness, that's not happening. The AI picks up, sorts them out and only wakes you for the ones that need you now.
What We Do
Three jobs, one outcome: the call gets answered, the job gets booked, and you don't lose the lockout to the next name on the list. Voice on the phone, chat on your website and WhatsApp, and the follow-up that stops bookings falling through.
See It Work
Throw a real locksmith scenario at it. A lockout at 11pm. A snapped key in a UPVC door. A landlord who needs the locks changed after a break-in. See what it asks, what it books, and what it does when it doesn't know. It's the same set-up we build for every locksmith.
It's running on our demo locksmith site. Type in a lockout, a snapped key or a UPVC door that won't lock and watch it take the details and book it in. Then picture it answering in your name.
Talk to it right here in your browser. Give it a lockout, a snapped key or a car-key enquiry. Ask it something awkward. See what it does when it's out of its depth. On a free call we'll then run it in your business name with your emergency rules.
Needs your microphone • Powered by Retell AI • Or book a free 30-minute call
Our demo locksmith site, running the real set-up
It's the voice and chat set-up already running for live UK businesses, here on a demo locksmith site so you can try it. It picks up, takes the caller's details, works out the job, books it into your diary and flags genuine emergencies as they happen. Try the chat above and see for yourself.
How It Works
No jargon. We do the set-up, you keep doing the jobs.
A free 30 minutes. You tell us how your locksmith business runs: what jobs you take, where you'll drive, when you're busy, what counts as an emergency. One van or several, we set the AI up around how you already work.
We set it up in your business name with your job types, your patch and your diary. We teach it the language: lockout vs lock change vs rekey, UPVC multipoint vs euro cylinder, programming a car key vs cutting one. Then we test it hard before it takes a single real call.
We forward your existing number, so customers ring the same one they always have. The AI picks up what you can't. Within days, calls get answered, jobs get booked and emergencies come straight to your phone.
Who We Help
Whatever mix of work you do, we set it up around your jobs. MLA approval, DBS-checked engineers and BS3621 insurance-approved locks are yours, not ours. The AI takes the call and books the job. It doesn't turn up, cut a key or claim any of those credentials.
The AI catches every call while your hands are in a lock, you are on a doorstep or driving to a callout — books the job, captures the lead
Car lockouts, lost-key and key-programming enquiries qualified by vehicle make, model and urgency, then booked into your diary
Your MLA (Master Locksmiths Association) approval is yours — the AI can mention your accreditations when callers ask, and never claims them as its own
Emergency lock changes between tenancies, after evictions or break-ins — qualified by property count and urgency, then booked or escalated
Safe opening, snapped-key extraction and UPVC door lock repair — captured with the detail you need to quote before you call back
Lockouts, break-ins and forced-entry lock replacement — flagged immediately and escalated to your on-call mobile
Master key systems, access control and business lockouts — B2B enquiries qualified by scope and site, routed to the right person
Dispatching, scheduling, customer updates — calendar sync prevents double-bookings across engineers and overflow is handled 24/7
Why Choose Us
We don't sell a generic chatbot. We set up an AI receptionist for your locksmith business: your jobs, your patch, your diary. And we're straight about it. It books the job, it doesn't attend it. MLA approval, DBS checks and insurance-backed guarantees are yours, not the AI's.
Set up around the way you work: the jobs you take, where you'll drive, what counts as an emergency and who gets the call. It knows a lockout from a lock upgrade, and books into the diary you already use.
Antek Automation was founded by Andy Norman, who brings 30+ years in UK field service — from field engineer to service management. He knows what it's like when the phone goes and you can't get to it.
We build on Retell AI, a leading voice AI platform. That gets you natural-sounding calls at a price a one-van business can live with.
It's not pretending to be a locksmith on the phone. It books the job. If it can't help, it tells the caller so and gets the message to you fast. For lockouts, break-ins and snapped keys it follows your rules: text you, ring you or try a live transfer to your mobile. The best jobs of the week don't go to voicemail.
Meet the founder
Built by Andy Norman, founder of Antek Automation. After 30+ years in field service — from field engineer to service management — Andy builds AI voice agents and call answering for UK trades, as a Certified Retell AI Partner.
FAQ
Straight answers to what UK locksmiths ask before they try it.
Get Started
Ready to stop missing leads? Send us a message or book directly into our calendar — whichever suits you.
AI Receptionist for Locksmiths is the UK-wide AI receptionist and AI answering service for locksmith services from Antek Automation. We build an AI voice agent and AI phone receptionist for UK locksmiths — answering inbound calls 24/7, qualifying enquiries by job type (emergency lockout for home and car, lock change and rekey, UPVC door lock repair, broken key extraction, safe opening, auto locksmith and car key programming, commercial locksmith and master key systems, landlord and letting-agent emergency lock changes, burglary and break-in lock replacement), booking jobs into Google Calendar or Outlook, pushing job records into trades job-management systems such as Jobber, ServiceM8, Tradify and Commusoft where supported, and flagging genuine emergencies for live escalation. The AI is a call-handling and booking layer — it never attends a job, cuts keys or performs locksmith work. MLA (Master Locksmiths Association) approval, DBS-checked engineers and insurance-backed guarantees are credentials of your locksmith business, not of Antek or the AI. Calls and transcripts are handled confidentially, built to UK GDPR standards, with caller-data access controls, configurable retention, and a clear data-processing agreement on request. AI Receptionist for Locksmiths is part of Antek Automation, a Certified Retell AI Partner founded by Andy Norman, who brings over 30 years' experience in UK field service. Sister sites: aivoiceagentreceptionist.co.uk · aiforelectricians.co.uk · aiforplumbers.co.uk · aireceptionistforlawfirms.co.uk.